About Providence 

 

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon, and Washington. 

Our system includes more than 70,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 33 hospitals, 447 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 390,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

Strategic Plan

A plan to create healthier communities
As health care evolves, Providence is responding with a vision and core strategy to transform and innovate at scale. Across five states, Providence ministries and affiliates continue to pioneer how care is delivered by sharing one strategic plan with five pillars of activity. Our strategic plan is designed to improve the health of entire populations by supporting the health and well-being of each person we serve.

Our vision: Together, we answer the call of every person we serve: Know me, care for me, ease my way. ®

Our core strategy: Creating healthier communities, together

The five pillars of our strategic plan

    • Inspire: we must first inspire and develop our people. 
    • Know: to serve our communities effectively, we are building enduring relationships with consumers. 
    • Partner: providing the best care requires new alignments with clinicians and care teams. 
    • Adapt: we’ll develop and thrive under new care delivery and economic models. 
    • Adopt: to serve more people we will grow by optimizing expert-to-expert capabilities.

A future focused on the whole person

    • The patient will be at the center and no one will be left behind.
    • Patients and consumers will have easy access to the information they need.
    • Innovation will continue in care and payment models.
    • Advanced data and digital strategies will enhance clinical collaboration.
    • Care and service partnerships with those of like values will support the health and well-being of our communities.
    • We will not forget those who are poor and vulnerable.
    • Our Mission, vision and values will remain constant as we adapt to a changing world.

Learn more about Providence

Community Benefit Report

Read examples of our strategic plan in action and learn about our innovations