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In keeping with our mission and core values, Providence Health & Services cares for people and their health needs regardless of their ability to pay. We are committed to working with our patients through any financial issues, including finding ways to make medical care more affordable — even if that means lowering our bills to accommodate special needs and circumstances. We know that people sometimes get sick very suddenly and that medical bills can be hard to pay. If you are having trouble paying for all or some of your health care, we encourage you to talk with a Providence Financial Counselor or someone in our business office about how we can help you.
We can help eligible patients in paying for only medical services received at a Providence Health & Services facility.
If you are without health insurance, you may be eligible for other programs. We can help you discover whether these government and community programs (Medicaid and Veteran Affairs benefits) can help cover your medical bills. We also can help you apply for these programs.
Providence offers a discount for patients who may not have health insurance coverage. Please contact us about our discount program.
Providence helps patients who may not have the financial ability to pay all their medical bills. Any of our patients can apply to get help. To qualify you will need to answer questions about your financial situation. We also can help you apply for other insurance coverage. You also will need to give us certain items, such as income statements, tax return forms and a record of your monthly bills.
Providence will work with all its patients needing help in paying medical bills. How much help patients receive will depend on their individual financial situation. To receive assistance, patients need to fill out a form provided by calling our financial assistance team; this form can be mailed to you or picked up at your local Providence facility.
After your insurance company processes the bill (also knows as a claim), the balance (amount owed by you) is due within thirty days. The balance can be paid in any of the following ways: automatic credit card, payment plan, cash, check, online billpay or credit card. If you need a payment plan, please call the number on your billing statement to make arrangements.
For more information about getting help with your Providence medical bills, please call or visit a financial counselor or billing office at your local Providence facility. We can give you any forms you need and can help you apply for assistance. Patients are strongly encouraged to ask for financial help before receiving medical treatment, if possible. Patients can also apply at any time while receiving treatment and not anytime during the billing process.
|About Your Bill|
|Fees and charges|
|Bills and statements|
|Billing your insurance|
|Medical bill organizer|
• Plain Language Summary
• Calculations for
Amounts Generally Billed
• Collection Assignment Policy
• Uncollectible Charity Policy
(Providers who follow PH&S financial assistance determinations)
NOTE: Providers that do not follow the hospital’s financial assistance policy may have their own financial assistance policies, so please contact the noted providers directly if you have any questions regarding their policies.|
• Providence Hood River
• Providence Medford Medical Center
• Providence Milwaukie Hospital
• Providence Newberg Medical Center
• Providence Portland Medical Center
• Providence Seaside Hospital
• Providence St. Vincent
• Providence Willamette Falls